Terms of service
Welcome to LeTiva. By visiting our website or purchasing from us, you agree to the following terms and conditions.
Products & Availability
LeTiva offers thoughtfully curated tableware, serveware, glassware and home essentials. Product availability may change without prior notice. We reserve the right to discontinue or limit quantities of any product.
Product Information
We make every effort to display our products, colours, dimensions and details as accurately as possible. However, colours may appear slightly different depending on screen settings, lighting and photography. Minor variations in finish, texture, pattern or appearance may also occur.
Pricing
All prices displayed on our website are in Indian Rupees (INR), unless otherwise stated. Prices and offers may be changed without prior notice.
Orders
Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse an order in case of
product unavailability, incorrect pricing, suspected fraudulent activity or other unforeseen circumstances. If payment has already been received for an order that we cancel, the applicable amount will be refunded.
Payments
Customers must provide complete and accurate billing and payment information while placing an order. Available payment methods will be displayed during checkout.
Shipping & Delivery
Delivery timelines provided on the website are estimates and may vary due to courier delays, weather, holidays, location or circumstances beyond our reasonable control.
Returns, Damages & Refunds
Returns, replacements and refunds are governed by our Return & Refund Policy. Customers are encouraged to inspect their order immediately upon delivery and follow the claim procedure mentioned in that policy if an item arrives damaged, defective or incorrect.
Order Cancellations
Orders may be cancelled before dispatch. Once an order has been shipped, cancellation requests may not be accepted.
Intellectual Property
The LeTiva name, branding, website content, photographs, graphics and other original content belonging to LeTiva may not be copied, reproduced or used for commercial purposes without permission.
Third-Party Services
Our website may use third-party services such as payment providers, shipping partners and other technology providers. Their services may also be subject to their respective terms and policies.
Changes to These Terms
We may update these Terms of Service when required. The latest version published on our website will apply.
Contact Us
For questions regarding these Terms of Service, please contact us at:
Email: contact.letiva@gmail.com
WhatsApp/Phone: +91 9817103299